“I spoke to at least 7 contractors prior to speaking with Artisans Home Repair. All of them acted like they were too good for the job or they did not want to be bothered with such a small job…what a joke.
As soon as I spoke to them, they seemed intent and eager to discuss my concerns with me. They spent at least 10 minutes with me on the phone to talk me through how his company works and gave me an estimate on how much the repair cost was right there on the phone. They were able to send a guy out the next day at 730am to resolve my problems. They arrived on time and were quick to get started. All issues were resolved and they cleaned up after themselves before leaving.
I definitely would not hesitate to use this company again for projects large and small.”
James C – Richardson, TX
“I needed to get work done right away and they agreed to do it on a Saturday, only about two days after I first contacted them. The gentleman who performed the work arrived when promised and did an excellent/high quality job; he was out there most of the day until he finished, even though it was 105 degrees in the afternoon. I was contacted a couple of days later to make sure that I was satisfied with the work and, in fact, they reviewed my invoice, found a $25 math error (overpayment) and promised a refund for that amount, which I received within a week. I could not have been more pleased with the entire experience and will definitely use this company for future work.”
S.F. – Plano, TX
“This was one of the best experiences I have ever had with a contractor. Everything was perfect. They called me several times throughout this process to check on my satisfaction with the job’s progress. When the tile was removed and it became apparent that more work and time would be required to complete the job because of repairs needed on the foundation, they called me with all the details, provided an updated price quote and revised repair timetable. All this met with my satisfaction.
The job was completed on time and under the revised price quote.
Interestingly, this entire job took place while I was away on a business trip. I never met the owner or his employees, but with the frequent and useful phone updates, I felt like I was there all the time. When I returned home, I was very pleased with the work. Everything was done with great attention to detail. The new grout matched the old perfectly. It was impossible to tell which tiles were old and which were new. The masonary patching was also excellent. I really could not be more pleased. Highly recommended contractor whom I will use again. Thank you!”
S.C. – Dallas, TX